These Terms & Conditions govern your access to and use of the ek78 platform. By registering an account or using any ek78 service, you agree to be bound by the provisions set out below. Read them carefully before proceeding.
The following summarises the most important principles embedded in the ek78 Terms & Conditions. The full legal text appears in the sections below.
ek78 is exclusively for adults aged 18 years or older. Users must confirm their age and identity upon registration. Any account found to be operated by a minor will be suspended immediately and all associated funds voided.
Each player is permitted to hold one registered account on ek78. Duplicate accounts are strictly prohibited. Maintaining multiple accounts may result in the permanent closure of all associated accounts and the forfeiture of any pending balances.
ek78 operates on a strict fair-play basis. The use of automated bots, exploit scripts, collusion, or any form of fraudulent activity is prohibited and will result in immediate account termination and the forfeiture of all account balances.
All deposits and withdrawals on ek78 are processed through legitimate payment channels including bKash, Nagad, Rocket, and Upay. Players are responsible for ensuring that the payment accounts used belong to them and are not associated with third-party or fraudulent sources.
Players are solely responsible for maintaining the confidentiality of their ek78 login credentials. ek78 will not be held liable for any losses resulting from a player sharing their username or password with a third party or failing to secure their account adequately.
ek78 reserves the right to amend, update, or replace these Terms & Conditions at any time. Continued use of the platform following the publication of revised terms constitutes acceptance of those changes. Players are encouraged to review this page regularly.
For the purposes of these Terms & Conditions, the following definitions shall apply throughout this document:
By accessing the Platform, creating an Account, or using any of the Services offered by ek78, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with our Privacy Policy and any other policies or guidelines referenced herein.
If you do not accept these Terms & Conditions, you must immediately cease all use of the Platform and close any Account you may have opened. Continued use of the Platform following any update to these Terms constitutes your acceptance of the revised version.
Important: These Terms constitute a legally binding agreement between you and ek78. You are strongly advised to read them in full before registering an Account or placing any wager on the Platform.
The Services are available exclusively to individuals who are 18 years of age or older. By registering an Account, you represent and warrant that you meet this minimum age requirement. ek78 reserves the right to request documentary evidence of age at any point. Any Account identified as being operated by a person under the age of 18 will be suspended immediately, all associated winnings will be voided, and any deposited funds may be returned subject to verification.
You are solely responsible for ensuring that your use of the Platform is lawful in the jurisdiction from which you access it. ek78 does not make any representation that the Services are appropriate or available for use in any particular location. Players who access the Platform from jurisdictions where online gambling is restricted or prohibited do so at their own risk and legal responsibility.
The following individuals are not eligible to register an Account or use the Services:
Each Player is permitted to hold only one registered Account on ek78. The creation of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, ek78 reserves the right to close all associated accounts, void any outstanding bets, and forfeit account balances without notice.
You agree to provide accurate, complete, and current information at the time of registration and to maintain the accuracy of that information throughout the life of your Account. ek78 reserves the right to suspend or close any Account where registration information is found to be false, misleading, or incomplete.
You are solely responsible for maintaining the security and confidentiality of your login credentials, including your username and password. You must not share your credentials with any third party. ek78 will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to keep your credentials secure. You must notify ek78 immediately at [email protected] if you suspect any unauthorised access to your Account.
ek78 may, at its sole discretion and at any time, require Players to complete identity verification procedures, including the submission of a government-issued identification document, proof of address, or proof of payment method ownership. Failure to complete verification within a reasonable timeframe may result in the suspension of withdrawal privileges or the temporary restriction of account access pending document review.
ek78 currently accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All transactions are denominated in Bangladeshi Taka (৳). ek78 reserves the right to add, modify, or remove accepted payment methods at any time without prior notice.
The minimum deposit amount on ek78 is ৳200. Deposits below this threshold will not be credited to the Account Balance. ek78 does not charge a deposit processing fee; however, third-party payment providers may apply their own transaction charges, for which ek78 accepts no responsibility.
Withdrawals may only be processed to a payment method that is registered in the same name as the ek78 Account. Players must have satisfied any applicable bonus wagering requirements before a withdrawal request can be approved. ek78 processes standard withdrawal requests within one to five business days, subject to identity verification and fraud screening requirements.
Player funds held on ek78 are maintained separately from operational funds. ek78 does not pay interest on Player account balances. ek78 is not a financial institution and the holding of funds within an ek78 Account does not constitute a banking service.
Note: ek78 reserves the right to withhold or delay any withdrawal pending the satisfactory completion of security and anti-fraud checks. Players will be notified of any such hold via the registered contact details on their Account.
Bonuses and promotions offered by ek78 are subject to individual promotional terms and conditions, which will be published alongside each offer. By accepting a bonus, you agree to the specific terms applicable to that promotion, including any wagering requirements, time limitations, game restrictions, and maximum withdrawal caps.
Unless otherwise stated in the specific promotional terms, all bonuses credited to a Player's Account are subject to a wagering requirement that must be fulfilled before any associated winnings can be withdrawn. The applicable wagering multiplier will be stated clearly in the promotional terms for each offer.
ek78 reserves the right to void any bonus and cancel any associated winnings where there is evidence, or reasonable suspicion, of bonus abuse. Bonus abuse includes, but is not limited to, exploiting promotional terms through low-risk or structured betting patterns designed to satisfy wagering requirements without genuine gameplay risk, the use of multiple accounts to claim offers multiple times, and the provision of false information to qualify for an offer.
ek78 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Such changes will not affect bonuses already accepted and in active use, except where evidence of abuse is identified.
All bets placed on ek78 are subject to the specific rules of the relevant sport, market, or game. ek78 reserves the right to void any bet placed on an event or market where a manifest error has occurred in the odds, lines, or game settings. Players are responsible for ensuring they understand the rules of any game or betting market before placing a wager.
Minimum and maximum stake limits apply to all betting and gaming products on ek78. These limits are displayed within the relevant game or betting interface. ek78 reserves the right to adjust stake limits at any time and may impose individual account-level limits at its discretion.
Cricket betting on ek78 covers BPL, IPL, T20 World Cup, and international fixtures involving the Bangladesh Tigers. All cricket bets are settled in accordance with the official match result as declared by the relevant governing body (ICC, BCB, or equivalent). Bets on abandoned matches will be settled according to the rules of the specific market as displayed at the time of placing the wager.
Live casino games are provided by third-party game suppliers including Evolution Gaming and Ezugi. The rules of each live casino game are governed by the respective game supplier's rules, which are accessible within the game interface. ek78 is not responsible for connectivity interruptions during live casino gameplay; in such cases, the game round will be settled based on the result recorded by the game supplier's server.
Slot and other electronic casino games on ek78 use certified random number generator (RNG) technology to determine outcomes. The return-to-player (RTP) percentage for each game is determined by the game supplier and is available within the game information panel. All game outcomes are final once a round is completed.
The following conduct is strictly prohibited on the ek78 Platform. Engaging in any of the following may result in the immediate suspension or permanent closure of your Account, the voiding of all associated bets and balances, and referral to relevant authorities where appropriate:
Anti-Money Laundering: ek78 has a zero-tolerance policy for money laundering. All suspicious transaction patterns are reported to the appropriate authorities. Players engaging in suspicious financial activity will have their accounts immediately suspended pending investigation.
All content, materials, software, design elements, graphics, logos, text, and other intellectual property available on the ek78 Platform are the exclusive property of ek78 or its licensors. Nothing in these Terms shall be construed as granting any licence or right to use any intellectual property of ek78 without explicit prior written consent.
Players may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any element of the Platform without the prior written permission of ek78. Unauthorised use of ek78 intellectual property may constitute an infringement of applicable intellectual property law and may give rise to civil or criminal liability.
To the maximum extent permitted by applicable law, ek78 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the Platform or the Services.
ek78 does not guarantee that the Platform will be available at all times, free from errors, or free from malicious software. Scheduled and unscheduled maintenance, technical failures, and third-party service disruptions may affect Platform availability. ek78 will use reasonable commercial efforts to minimise downtime but accepts no liability for losses incurred during periods of Platform unavailability.
Gambling involves financial risk. ek78 is not responsible for financial losses incurred through the use of the Platform's betting and gaming services. Players acknowledge that they participate entirely at their own financial risk.
ek78 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. You are encouraged to read the Privacy Policy carefully to understand how your information is used and protected.
ek78 employs 256-bit SSL encryption across all Platform sessions to protect the transmission of personal and financial data. Player passwords are stored using one-way cryptographic hashing and are not accessible in plain text by ek78 staff or systems.
ek78 reserves the right to suspend or terminate any Account at any time, with or without prior notice, where there are reasonable grounds to believe that a Player has violated these Terms & Conditions, engaged in fraudulent or abusive behaviour, or where required to do so by applicable law or a lawful authority.
Players may request the closure of their Account at any time by contacting ek78 customer support at [email protected]. Prior to closure, all pending wagers will be settled in accordance with the applicable game or betting rules. Any remaining verified balance will be returned to the Player via their registered payment method, subject to the satisfaction of any outstanding wagering requirements.
An Account that has had no login activity for a continuous period of twelve months may be classified as dormant. ek78 reserves the right to apply a monthly administrative fee to dormant accounts, provided that the Player has been notified in advance. Players may reactivate a dormant Account at any time by logging in and contacting support.
ek78 is firmly committed to the promotion of responsible gaming. The Platform provides tools to assist Players in managing their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible through the Account settings panel.
If you believe that your gambling behaviour is causing financial, emotional, or social harm to yourself or others, we strongly encourage you to make use of the available responsible gaming tools and to seek professional support. ek78's Responsible Gaming page provides detailed guidance on available resources.
ek78 strictly enforces its 18+ age policy and will not knowingly provide Services to any individual under the legal gambling age. Players are encouraged to use parental control software where minors have access to the device used to access the Platform.
ek78 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes to these Terms will be communicated to registered Players via the email address associated with their Account or through a prominent notice on the Platform. Non-material changes (such as corrections of typographical errors or clarifications that do not alter the substantive obligations of either party) may be made without individual notification.
Your continued use of the Platform following the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and request Account closure in accordance with Section 12.2.
These Terms & Conditions shall be interpreted and construed in accordance with applicable law. In the event of any dispute between a Player and ek78 arising from or in connection with these Terms or the use of the Platform, both parties agree to attempt resolution through good-faith negotiation before initiating any formal proceedings.
ek78 will make reasonable efforts to resolve Player complaints within ten business days of receipt. Formal complaints may be submitted in writing to [email protected]. ek78 will acknowledge receipt of any formal complaint within two business days and provide a substantive response within ten business days wherever possible.
All formal complaints should be submitted in writing to [email protected] with the subject line "Formal Complaint" and include your Account username, a description of the issue, and any supporting documentation.
If you have any questions, concerns, or queries regarding these Terms & Conditions, please contact the ek78 support team using the details below. All communications must be in English to ensure accurate and timely processing.
For responsible gaming support, self-exclusion requests, or account closure requests, please include your Account username and the nature of your request in your initial email to expedite processing.
If anything in these Terms & Conditions is unclear, our support team is available around the clock to help. You can also explore our FAQ, review our Responsible Gaming page, or head straight to the ek78 Casino to start playing.
18+ only. Gambling involves financial risk. Please play responsibly.ek78 is strictly an adult platform. All Services are available to players aged 18 and above only. By accessing ek78 you confirm that you meet the minimum age requirement. Gambling carries financial risk — only wager what you can afford to lose. If gambling is becoming a problem, visit our Responsible Gaming page for support resources available across Bangladesh.